Competencies for
Professional Skills Development
Personal Qualities
- Self Awareness : being aware of their own values, principles, assumptions and by being able to learn from experiences
- Self Management: organising and managing themselves while taking account of the needs and priorities of others
- Self Development: learning through participating in continuing professional development and from experience and feedback.
- Acting with Integrity : behaving in an open and ethical manner.
Working with Others
- Developing Networks: working in partnership with colleagues, patients, carers, service users and their representatives, within and across systems to deliver and improve services.
- Building and Maintaining Relationships: listening, supporting others, gaining trust and showing understanding.
- Encouraging contribution: creating an environment where others have the opportunity to contribute.
- Working within teams: to deliver and improve services.
Managing Services
- Planning: actively contributing to plans to achieve service goals
- Managing Resources : knowing what resources are available and using their influence to ensure that resources are used efficiently and safely.
- Managing people providing direction, reviewing performance and motivating others.
- Managing Performance : holding themselves and others accountable for service outcomes.
Improving services
- Ensuring Patient Safety : assessing and managing risk to patients associated with service improvement.
- Critically Evaluating : being able to think analytically, conceptually and to identify where services can be improved.
- Encouraging innovation : creating a climate of continuous service improvement.
- Facilitating transformation: actively contributing to change processes that lead to improving healthcare.
Setting Direction
- Identifying the Contexts for Change : being aware of the range of factors to be taken into account.
- Applying Knowledge and Evidence : gathering information to produce an evidence-based challenge to systems and processes in order to identify opportunities for service improvements.
- Making Decisions : integrating values with evidence to inform decisions.
- Evaluating Impact: measuring and evaluating outcomes, taking corrective action where necessary and by being held to account for their decisions